This Privacy Notice for ZEDX AI ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website
- Use our AI-powered interview simulation, context file analysis, and coaching platform
- Subscribe to our Pro or Ultra premium tiers
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at ziademadbts@gmail.com.
Summary of Key Points
- What personal information do we process? We process personal information depending on how you interact with us, including your profile data, uploaded context files, and interview audio transcripts.
- Do we process payment information? We use secure third-party payment processors (like Stripe and Gumroad). We do not store your full credit card details on our servers.
- Do we collect any information from third parties? We may collect limited information from Google when you use social login.
- How do we process your information? We process your information to provide our AI simulations, manage subscriptions, and ensure security.
- How do we keep your information safe? We use enterprise-grade security, including Supabase Row Level Security and HTTPS encryption.
1. What information do we collect?
Personal Information Provided by You:
- Names and Email addresses
- Context Files (Resumes, Cover Letters, Job Descriptions)
- Voice audio during mock interviews (transcribed in real-time)
- Interview transcripts, performance analytics, and AI responses
Social Media Login Data. If you register using your Google account, we collect profile information such as your name, email, and avatar.
2. How do we process your information?
- To provide AI-powered simulations: using your Context Files to generate ultra-realistic benchmark questions and feedback.
- To manage Subscriptions: ensuring Pro and Ultra tier users receive their allocated premium features.
- To save your training history: allowing you to review past performance analytics and track improvement.
3. When and with whom do we share your information?
- AI Service Providers: Your input (Context Files, interview transcripts) is processed by enterprise AI providers (like Groq/OpenAI) strictly to generate coaching responses.
- Infrastructure Providers: We use Supabase for secure database storage and authentication.
- Payment Processors: Billing information is shared securely with processors like Stripe or Gumroad.
4. Do we offer AI-based products?
Yes. Our core platform revolves around AI Voice-to-Voice simulation. Your voice is transcribed locally or securely server-side, and the text is processed by AI to generate real-time feedback. Our AI does not use your personal data to train public models.
5. How do we handle payments?
For users upgrading to Pro or Ultra tiers, we use third-party payment processors (Stripe, Gumroad, Instapay). We do not store your raw credit card numbers. Your billing data is handled entirely by these compliant providers according to their strict privacy standards.
6. How long do we keep your information?
We store your interview history and Context Files as long as your account is active. You may delete individual Context Files or your entire account at any time through the Dashboard, which will permanently wipe your data from our active servers within 30 days.
7. What are your privacy rights?
You have the right to request access, rectification, or erasure of your personal data. You can manage and delete your data directly in your Account Settings. For further assistance, contact us at ziademadbts@gmail.com.